Buy in the online catholic store of Religious Articles Brabander is very simple. The only thing you should do is the following:
1. Please visit our catholic online store, online catholic catalog or Brabander Mitre.
2. Choose a religious product and incorporate it to your shopping cart by clicking on "Add to cart". You can perform this operation with so many religious articles as you want.
3. You will be taken to the page of your shopping cart. You can also visit this page by clicking on "Cart: x" located at the top right of our online catholic store.
4. In the page of the shopping cart, you can perform various actions. In the first place can vary the number of religious articles to buy. Under the column "Quantity" has two buttons. A "-" button and a "+" button. The first of them will allow you to reduce the number of catholic items in your shopping cart, while the second one will increase the total number of articles.
It is also possible to remove items from your shopping cart. If you have selected an article you do not want to buy, you can delete it from the list by clicking on the red cross located in the right side. Another option is to keep buying. If you want to add to your list of buying any other product our catholic store, you can do so simply by browsing in the shop and repeating the process of purchase. If you think that you have already selected everything that you need you must finish purchase. You must click on "Continue" or the button of payment Paypal. Once you have clicked on this button will take you to the section of the checkout.
If you have any questions or would like to place the order by other ways, in Religious Articles Brabander offer you alternative methods:
- By phone calling (+34) 982 25 48 05 , (+34) 982 25 33 01 , (+34) 647 811 685 y (+34) 662 542 842 .
- Whatsapp by typing the (+34) 647 811 685 y (+34) 662 542 842.
- E-mail to info@articulosreligiososbrabander.es or in the contact section of Religious Articles Brabander.
- By our social networks Facebook (Articulos Religiosos Brabander), Twitter (@arbrabander), Google (Brabander Religious Articles), Pinterest (Articulos Religiosos Brabander) and Instagram (Articulos Religiosos Brabander).
- In our catholic store in Lugo, where you can see and buy all our religious items.
Now that you know how to make a purchase in the Catholic Store Brabander, let us give you some tips to easily find all the products that you are looking for:
1. Please visit our online catholic shop. You will find the latest news and offers religious articles, the products that are for sale in each time of the Liturgical Year (Easter, Christmas, Corpus Christi, Advent, Lent, etc...). if you are not clear about the catholic religious items that you need, our home page can be a good place to find some interesting idea. You can access our home page from any part of the online store. You just have to press on top of the logo Brabander Catholic Store located in the top left of any page of our online catholic store.
2. At the top of our online store, on the left side, under the logo of our shop, it is located in a strip color dark grey (the color may vary depending on the configuration of each computer). In this strip, on the left side, are three white lines superimposed. If clicked on it will open a drop-down where you will see the different categories of our catalog of religious articles (Religious Statues, Catholic Vestments, Paraments Metalware, Church Furniture, Easter Church Supplies, Catholic Gifts and Electronic Votive Stands). In each category there are several subcategories that will help you to easily find the products you are looking for.
3. In all pages of category of religious articles (for example, Religious Spanish Statues) or the pages of product (for example, the St. James scallop shell), you will find a menu on the left side. In this menu there are all the categories of religious items that we have for sale in our online catholic store.
4. If you prefer, you can also use the search bar located at the top right of the online shop. It is a very useful tool to find our religious supplies quickly. For example, if you want to buy a polyester purple chasuble, we recommend that you put the search bar of our online store: "chasuble purple polyester" or "chasuble polyester purple". The search bar works better when using only nouns and adjectives. Try to avoid verbs, articles, adverbs, conjunctions, prepositions, etc... When you get the result of the search, keep in mind that some religious supplies have as the central image in a color but are for sale in various colors. For example there are many chasubles that are for sale in the four liturgical colours but have as main image the chasuble in red color.
5. Finally, we recommend that you use the filters of the sort that there is in each of the categories of our Catholic online Store. With these filters you can sort the products using several criteria: sale price, name or date of discharge on the online store. You will find the filters in each of the categories in the right-hand side in a box with the name "Relevance Sort". Click on it and select the criteria that best suits your needs.
When you make a purchase in an online store, the different modes of payment available are a very important variable. For this reason, in Catholic Store Brabander you can pay for your purchase with a wide variety of media:
Income into account. This payment method of shopping has no additional costs. Once you have made the religious articles purchase in the mail order confirmation you will receive our account number. It is important that at the time of making the payment indicated the same name you used to register in the online store and the order number. In our online shop we receive a large number of purchases daily, and with this type of annotations in the order of payment to avoid possible errors when identifying the buyer.
The number of international account of Religious Articles Brabander is:
IBAN: ES83 0081 5223 1700 0120 8929.
BIC: BSAB ESBB
Method of payment used to make purchases in online catholic stores. Paypal has become one of the means of payment known worldwide in buying and selling in online stores. It is widely used because it has a series of guarantees to the seller and to the buyer. Paypal charges 4.1% for every purchase that is made through their platform.
Sales paid by credit cards do not have additional charges. The card payment is done on a secure payment platform of our bank has enabled. Once you have finished making the purchase of religious items at our online store you will be redirected to the web page of your own bank. Catholic Store Brabander does not have access to the information of the card. This ensures the total security of the payment of the purchase.
The shipping costs are free if the sales in our online store meets any of the following characteristics:
Online sales of religious articles that do not meet any of the characteristics mentioned above will have some transport costs:
The package will be sent approximately 24-72 after the place the order in our religious online store.
In the event that we do not have any of the religious items of your order in stock we will contact you to arrange the delivery time.
*Note:
The shipping costs of consumables are subject to change by the peculiar characteristics of these. If so we will contact you at the time of placing the order to let them know.
1.A. Claim for damaged products
In Religious Articles Brabander we have defined very strict protection and packaging standards. Any purchase of religious articles in our online store is treated carefully, so that a satisfactory delivery is guaranteed. A small percentage of sales received some damage during transport.
Sometimes it is impossible to know if a product has suffered any damage without opening the package.
For this reason, in order to make a claim in case of breakage, it is important that, at the time you receive the order, write "Pending review" on the delivery sheet and then sign the delivery note. This aspect is especially important if there are external damages in the packaging of the purchase. Simply with this phrase, the possibility of claiming against the insurance of the transport agency is guaranteed.
Once this is done, if any of the religious products of your purchase has suffered any damage, you must contact Religious Articles Brabander within 24 hours of receiving the order. It is necessary that you check all the religious articles in that time interval, since later the transport agencies do not allow you to manage incidents.
Remember that you need to keep the packaging in which you received the purchase. Carriers typically need to verify that packages meet their shipping requirements. This will not be a problem because the standards we use at Brabander Religious Articles are always stricter than those of the transport agencies themselves. You only have to worry about preserving the packaging and the layers of protection.
Once the relevant request has been submitted to the transport agency, we will replace the religious product with one of the same characteristics and in perfect condition at no additional cost. In case of not having religious articles with the same characteristics as those of your purchase, the order will be analyzed and the best solution will be sought for both parties.
1 B. Claim for lost orders
In case you do not receive your order after 72 h. since you made the purchase (taking into account business days) you must contact the destination delegation. In the tracking email you can see all the data related to the tracking number, destination delegation, etc...
Once you contact the destination delegation, they must indicate the reasons why the purchase has not been delivered.
One of the reasons may be that the package has been lost. It happens very rarely, less than 1% of the packages sent. In these cases, once the agency has declared the package lost, you must contact us to tell us what happened. Once we receive your communication, we will start the claim process.
Once the relevant request has been submitted to the transport agency, we will replace the religious product with one of the same characteristics and in perfect condition at no additional cost. In case of not having religious articles with the same characteristics as those of your purchase, the order will be analyzed and the best solution will be sought for both parties.
2. Right of withdrawal - Return of undamaged packages
The client will have a period of fourteen business days, according to the official calendar of their place of habitual residence, to terminate the contract without incurring any penalty or expense. initial shipment expenses will not be returned. Said term will be computed from the reception of the order by the client. The client will communicate when supplying within the stipulated period and by any means allowed by law, his desire to exercise the right to terminate the contract.
That is, you have the right to return a package within 14 days of purchase.
To make this return, you will find labels on your package that will allow you to send the package back to our warehouses. Products must be returned in the same condition in which you received them. Therefore, new products must be returned new, unused and complete.
In case you have selected a transport agency that does not include the return labels in the package, you will have two alternatives:
- Manage the return. That is, to send the order to our facilities through a transport agency you trust.
- Brabander manages the return. Request the collection of the package through our transport agency.
In this process, once we receive the package, receive the payment of the import of the products minus the initial shipping costs (if they exist) and the transport costs of returning it (if they have been borne by Brabander).
The amount of the transport costs of the return will be the same amount as the shipping cost. In the event that the shipping costs were free, the amount would be calculated before starting the return process.
The payment of the corresponding amount will be made by the same method used for the preferred payment. If you wish, you may request an alternative payment method. Cash on delivery shipments will be paid through a bank transfer.
To make the return you must contact us so that we can indicate the steps to take to activate the collection.
Products Religious Brabander we are particularly concerned about security. To ensure the confidentiality of the data provided by our buyers is one of our priorities. When a buyer registers on our church suplies store, his personal data, addresses and those relating to his purchases and forms of payment, are treated by following thoroughly the privacy policy marked by the european law of protection of personal data.
To know more about the information that our online store of religious items collected, the use that gives to the data collected, the way in which you use cookies, etc... you can visit the Privacy Policy of our online store.
